Features and Benefits
Sales calls are dealt with quickly and efficiently
BeeLine Advanced Order Entry is designed for rapid order entry, shortening the time taken to complete a sales call and improving the professionalism of sales staff.
Multiple methods to find stock items are available; from entering the exact part number through to searching on snippets of the products description. Order history can be easily traced for “that item I purchased six months ago”. Plus the previous nine prices the customer paid are shown putting the salesperson in a strong and professional negotiating position. New customers paying by cash, cheque, COD, debit or credit cards can be set up immediately by the telesales operators - with BeeOnLine post code recognition available to speed up processes.
Customer details are easily accessible in real-time
Real-time integration with Sage Line 100 coupled with BeeLine Advanced Order Entry intuitive user interface means all information kept on customers is within one system - prices, sales history, credit terms, and payment history are all within easy reach. This allows operators to take charge of calls and handle all inquiries personally and professionally.
Reduces administration
Integrating in real time with Sage Line 100 means there is no double inputting of address or order information. Credit applications can be requested automatically (with the client’s details automatically copied into the sales ledger if approved thereby reducing mistakes and input time). Telesales operators can set-up “cash” (ie credit card, COD) customers immediately.
Trading terms and discount matrices for customers are set up in the sales ledger and automatically apply in the Advanced Order Entry module, with warning boxes and “holds” when limits are being exceeded. If BeeLine Advanced CRM or Contact Manager is being used prospects can be copied into Advanced Order Entry when they become customers.
Flexible payment methods
BeeLine Advanced Order Entry allows flexible methods for customers to pay - on credit (if a sales ledger account is set up), credit card, switch, COD, cash. Credit customers can even pay by credit card if they wish, with the sale being posted against their sales ledger account (as paid). BeeOnLine Credit & Debit card processing is available to speed up the sales call while providing payment security.
Manage call staff
BeeLine Advanced Order Entry allows managers to produce detailed reports on operators call activity and sales analysis.
Marketing activities are made easy
Easily forgotten tasks such as prompting promotional specials or putting in a new brochure the first time a customer orders after its release are prompted.
When used in conjunction with BeeLine Advanced CRM, promotional campaigns can be based on user profiles (eg location, customer type) and/or on sales history. Find your customers who haven’t purchased a product or range of products for a while, or who have purchased one product but not a related product (eg purchased toner cartridges but not A4 paper)
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Real-time integration with Sage Line 100. Sales Ledger, Sales Order Processing, Purchase Ledger, Purchase Order Processing, Stock Control, Bill of Materials, Cash Book, Nominal Ledger.
Real-time integration with BeeLine CRM modules. Core CRM, Contact Manager, MOTO (Mail Order / Telephone Order), Sales Analysis.
Direct drill-down to the Sales and Purchase Ledger. Users can find the information they need to do their jobs quickly and efficiently (e.g. finding and reprinting invoices).
Central knowledge base. Allows every member of staff to know the facts (e.g. credit control is having collection problems, MD talked at high level with their MD).
Extensive data profiling. Unlimited user defined analysis fields.
Marketing campaigns based on user profile and sales history.
Unlimited notes with reminder options.
Call-back lists. Manual call-backs or auto-created activities to follow-up all respondents receiving a promotional campaign.
Call cycles. Ensures ongoing regular calls in the best timeslot (e.g. contact every week/month, on a Monday, at 2pm).
Lead tracking and analysis.
Turn prospects into customers automatically. Forget double inputting of addresses to turn prospects to customers. Contact Manager creates sales ledger accounts automatically (with optional pre-set credit limits). Cash or credit-card based customers can be automatically created in BeeLine Telesales.
Automatic address update. Change an address in one area and it updates other areas - never have two addresses for one customer again.
Multiple databases. Each database can be a replica of the main database allowing easy copying of contacts and notes from “cold” databases to the main database.
Easy to use import routines for new prospect databases.
Detailed sales history. See a customer’s or supplier’s history instantly on screen.
Credit control. Up to the minute summary sales ledger information is automatically shown plus users can drill-down to detailed sales ledger records.
Website integration. Download prospects contact details and requests for information directly from your website.
E-Mail integration. Send e-mails directly from the Contact Manager via Outlook.
Mail-merge to Word templates. For example, produce an instant introduction letter for a prospect just off the phone.
Postcode recognition.
Flexible report writer. Allows for the tailoring of standard reports and the creation of custom reports. ODBC compliant so can be used with Excel, MS Query, Crystal Reports etc.
Customisable. BeeLine Contact Manager can be customised to the specific requirements of your business.
* Optional. Please ask for further details
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Beeline Advanced Order Entry 
