eCommerce Key Features and Functions
| General Features |
| Pricing Model, Reseller discounts available - Per Site |
| Store management - Windows Smart Client |
| Provides complete web site solution, including shopping cart, content management, customer management etc... |
| Fully Integrated Accounting, CRM, ERP, Accounting, Point Of Sale (POS), E-Commerce |
| Unlimited Products Allowed - Designed for Stores up to 250,000 Products |
| Host Types Supported - Dedicated Server |
| Unlimited number of Content/HTML (topic) pages |
| Unlimited dynamic data driven pages via XmlPackages |
| *Source code available (either C# or VB.NET) |
| Installation Locales Supported - Worldwide |
| Database Schema Included |
| Product Categorization Features |
| Unlimited Number Categories & Departments: Have as many categories as you want |
| Categories and Departments can also be fully nested to any level desired (e.g. sub-categories, sub-departments) |
| Supports cross-matrix of products by category and department. E.g. a product can be mapped to the shoe category, in the women's department |
| Products can be mapped to more than one category or department |
| Paged browsing for categories and sections: Keeps page size small, and optimizes user experience. Customers also have the option to "view all" on any page |
| Category, Department, and Manufacturer "names" can be renamed (e.g. "Brochures", "Products", "Car Parts", whatever you need that is appropriate for your unique store site products). |
| Disable buy buttons for specific products |
| Supports Wholesale Only Sites (Prices not shown to general site customers) |
| Shipping Features |
| Calculate Shipping By Order Total |
| Calculate Shipping By Order Weight |
| Calculate Shipping By Fixed Item Shipping Costs |
| Calculate Shipping By Fixed Percent of Order Total |
| Specify All Orders As Free Shipping |
| Admin defined shipping methods (e.g. Ground, Next Day, 2nd Day, Priority, etc) |
| Shipping Methods Verified Against User Addresses During Checkout (this avoids the ground shipping to Hawaii situations!) |
| Support for Download Products |
| Ability from one Web Order generate multiple sales orders each to different shipping addresses |
| Bulk Product Import Features |
| Products / customers can be imported within IS using the standard import facility |
| Wish List Features |
| Customer Add To Wish List Supported (Persists over Customer Visits also) |
| MaxMind Features |
| Integration of invaluable industry leading MaxMind fraud prevention/scoring technologies. Requires separate service agreement with MaxMind.com. |
| Multi-Lingual Features |
| (Multi-Lingual) Store site can support dynamic run-time language switching. Customer can select store language at run-time. Store administrator controls allowed languages. Language packs sold separately. |
| The site runs in one chosen currency, however if a customer logs on the currency will change to that of the customer’s account - Price By Product - By Currency Supported |
| Store developer/admin has full control over all store site strings used (e.g. prompt used for SKU, Product, Color, Size, shopping cart, etc). Every string used in the storefront can be edited. |
| Search Engine Features |
| EVERY product, category, and department page can have their own custom search engine meta tags (title, keywords, description, no script blocks, etc)... |
| Static Product & Category Pages: Designed to allow search enginesto fully crawl and index EVERY product & category page in your store. This can have a dramatic increase in site traffic from search engines. |
| Google Xml Site Maps Supported: a direct Google search engine submission method sanctioned by Google |
| Yahoo! Xml Site Maps Supported: a direct Yahoo! search engine submission method sanctioned by Yahoo! |
| Fully dynamic page titles, and search engine meta-tags |
| Google Analytics (Urchin) Site Metrics & E-Commerce Tracking Compatible |
| Product Capabilities & Features |
| Support for 3 images sizes: icon, medium (multiple), large (multiple) |
| Auto Image Resizing |
| Supports multiple images per product (icon, medium, and large) |
| Support for swatch color image changing |
| Automatic image watermarking for protection |
| Image Galleries Supported |
| Downloadable products supported, with automatic e-mail to customer with download instructions |
| Support for sizes & colors. All color/size site "prompts" can be customized in admin site, so you could rename those two options to have completely different meaning. |
| Multiple Attributes Per Product (e.g. Size/Color) |
| Inventory By Attribute (e.g. Size/Color) |
| Price can vary by size/color option chosen |
| Prices can vary by customer or customer level (group) |
| Handles multi-store pricing on one database |
| Connect multiple web sites to one database. Show different products and prices on each site. |
| Sort products in any order desired (you can force popular products to the top of the pages) |
| Fully dynamic site map (optimized for search engines) |
| Second tree-form dynamic site map (optimized for users) |
| Tell store to locate product pictures by ID (icon, medium, large) |
| Tell store to locate product pictures by SKU (icon, medium, large) |
| Tell store to use Image Filename Override for pictures (icon, medium, large) |
| Support for sale prices |
| Vary product prices for each customer level (e.g. wholesale/retail) |
| Product Descriptions can include HTML formatting: We know that having complete control over each product description is important, and no two products are alike. Within IS there is a section that allows maintenance of these. |
| Support for Kits (build to order products). Kits can have dynamic pricing and component selection (e.g. build your own PC) and more specification as to what items can be added, whether they are required, etc... Kit Items cannot be ordered separately |
| Some other storefronts are charging nearly $1200 for adding a "build kit" feature on their storefronts...shame on them! |
| Disable buy buttons by product |
| Set Site to Wholesale Only (Prices not shown to general site customers) |
| Inventory Features |
| Inventory Tracking |
| ERP class inventory tracking: FIFO, LIFO, Average Costing, Inventory Tracking, Multi-Warehouse, Drop-Ship, etc. |
| Limit orders to quantity on hand inventory, or allow customers to place orders for items out of stock (admin configurable) |
| Back-ordered product handling & order management |
| Orders are Shipped from the default warehouse set on the customers account. All items on an order are shipped from the same warehouse. |
| Inventory can go "negative" |
| Manage Inventory by variant or attribute (e.g. size, color, etc) |
| Flag to show if stock on hand or Not |
| Coupon Features |
| Order Based Coupons (apply to entire order) |
| Coupon discounts by amount or percent |
| Coupons can offer free shipping |
| Coupons requires minimum order amount before it is valid |
| Coupons have start date |
| Coupons have expiration date |
| Coupons can be marked as use once per customer, use once by only one customer, use N times, etc. |
| Customer specific coupons |
| Skinning & Page Layout Customisation |
| Free Skins Included |
| You Can Design Custom Skins |
| Completely customize the layout & appearance of any category, section, manufacturer, or product page using XmlPackages (XML/XSL rendering engine) |
| User defined skin replacement tokens, topic tokens, AppConfig tokens, etc. (e.g. skin Regular Expression token parser) |
| Initially design skins in Dreamweaver or FrontPage |
| Web form controls can be used within skin template user control |
| Integrated support for ComponentArt horizontal menu, vertical menu, site map, and tree view navigational controls |
| Skin Based UI Customization: Store site styles and web design can be completely customized by external HTML skin template and style sheets. See some of our sample client sites to see how different each store can look |
| Change skins in real-time. You can conceivably have 100+ skins for a single store if you need to. |
| You can link to the cart "pages" from your existing site pages, or use the storefront to run your entire site |
| Add page header/footer HTML blocks to cart page, and all checkout and order confirmation pages, to provide special notes/text specific to your store or business |
| Use custom receipt formats & templates |
| Use custom "your order has shipped" e-mail formats and templates |
| Automatic e-mail notification to customer with receipt |
| Receipt can be fully customized |
| PDF Receipts Supported |
| Automatic e-mail notification to store admin of new order received |
| Mini-Cart (optional small box on every page showing cart summary contents and checkout link) |
| Customer Accounts |
| Customer can view Order History |
| Customer has address book |
| Customer one click re-order any prior order |
| Integrated .NET Forms Authentication |
| Multiple billing/shipping addresses per customer (similar to Amazon.com style checkout) |
| Payment Methods Supported (types of payment) |
| Credit Cards: Accept Credit Cards in Real Time: Cards can be processed & verified in real-time, or you can delay processing until a later time |
| Check By Mail |
| C.O.D. |
| Purchase Order |
| Support for Verified By Visa/MasterCard Secure initiatives. Now, you can have the same fraud protection available to all retail stores. Eliminate your fraud liability. Guaranteed Payments. Reduce chargebacks by up to 70%. These authentication initiatives make Internet commerce safe and secure,for both buyers and sellers. Integrates directly with protx gateways. Integration is seamless into the storefront for merchants, and easy to use for consumers. |
| Payment Gateways Supported |
| Authorize.net |
| CyberSource |
| ProtX (U.K. Stores Only) |
| Verisign Payflo Pro (Now part of PayPal) |
| Transaction Features |
| Integrates with your own merchant account |
| Store can be set to authorize only, or auth-capture credit card mode. You can then capture payment at shipment if desired |
| Void & Refund supported |
| Partial Refund and Add-Hoc Charges Supported |
| Support for recurring orders/payments (auto-ship products) |
| Support for CV2 (credit card security code) entry and checking (fraud prevention) |
| Address Verification codes reported to administrator with order |
| The storage of credit card number is set by an overall umbrella preference then at an individual level by each customer. If remembered the card is held in an encrypted state and shown on the site as ****1111. |
| Hide all references to "shipping" (e.g. useful for software, or download sites) |
| Force billing address to be the same as shipping address |
| Set a minimum order total threshold for proceed to checkout |
| Automatically create drop-ship and special order/purchase order to vendor |
| Multi-level pricinglist |
| Additional Features |
| Mini-Cart display, so add to cart action leaves user on same page, and updates mini-cart display in left or right column of page |
| Password Protected HTML Pages (password protected topics) |
| Can set a minimum order total threshold for proceed to checkout |
| Can set minimum order product quantities before allowing checkout |
| Product & Site Photo Galleries: Create photo galleries of products,activities or other important corporate or store fun events. Showing prospective customers more than just a "store facade" is VITAL in creating brand loyalty |
| Recent Products Page |
| Best-Seller Products Page |
| Shopping cart can persist over visits |
| Shopping cart can be told to age in N days |
| Built in support for the most common display formats: grid, table expanded,table condensed, simple form, right variant bars, and you can completely customize the product pages by altering the output code HTML |
| Catalog Only Sites (e.g. turn buy buttons off) |
